FEEL FREE TO ASK QUESTIONS
📩 Step 1 — Submit Your Custom Request
- Customers can begin by emailing us directly at customorders@amsterdamengraving.com
- Please include your creative vision and as many details as possible, such as:
- Design ideas or inspiration
- Intended use of the piece
- Material preferences (wood type, resin, etc.)
- Engraving or laser cut requests
- Logos, artwork, or special text (if applicable)
- Color ideas for epoxy or painted wood projects
🎨 Step 2 — Design Collaboration
- Once we receive your email, we begin a collaborative design process.
- Expect consistent communication to refine details and ensure your vision is fully understood.
- We may offer design suggestions to enhance functionality, durability, or overall aesthetics.
🖥️ Step 3 — Drafts & Previews
- Rough drafts, mockups, or previews will be provided for all custom orders prior to production.
- Adjustments can be made during this stage to ensure accuracy and satisfaction before moving forward.
🛠️ Step 4 — Production
- After final design approval, your custom piece moves into production.
- Each item is handcrafted with precision and care using high-quality materials and professional finishing techniques.
📦 Step 5 — Finalization & Shipping
- Once completed, your custom piece will be carefully packaged and prepared for shipment or pickup.
⚠️ Custom Order Policy
- All customized products — including personalized designs, commissioned pieces, or altered items not from our standard collection — are final sale and non-refundable.