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Amsterdam Engraving Company

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filler@godaddy.com

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Privacy Policy

Effective Date:  01/01/2026

Amsterdam Engraving Company LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit https://www.amsterdamengraving.com (the “Website”), place an order, request custom engraving services, or communicate with us.

By using this Website, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

We collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Uploaded files, images, logos, or text for custom engraving
  • Messages or communications sent to us

Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Referring pages
  • Pages visited and interaction data
  • Cookies and similar tracking technologies

2. Custom Engraving Content and Customer Submissions

When submitting images, artwork, or text for custom engraving:

  • You confirm that you have the legal right to use and reproduce the submitted content.
  • You grant Amsterdam Engraving Company LLC permission to use submitted materials solely for fulfilling your order.
  • We are not responsible for copyright or trademark violations resulting from customer-submitted designs.

We may retain design files for order history, reorders, customer service, and quality assurance.

3. How We Use Your Information

We use personal information to:

  • Process and fulfill orders
  • Create custom engraved products
  • Communicate regarding orders or inquiries
  • Provide customer support
  • Improve our products and services
  • Prevent fraud and unauthorized activity
  • Comply with legal requirements

4. Payments and Order Processing

Payments may be processed through third-party providers. We do not store full payment card details on our servers. Payment processors maintain their own privacy policies and security practices.

5. Sharing Information

We do not sell or rent personal information.

We may share limited information with trusted third parties necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers
  • E-commerce platforms (including Etsy)

These parties are required to protect your information.

6. Cookies and Analytics

Our Website may use cookies or analytics tools to:

  • Understand visitor behavior
  • Improve site performance
  • Enhance user experience

You may disable cookies in your browser settings.

7. Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions
  • Provide customer service
  • Maintain business records
  • Meet legal and tax obligations

8. Data Security

We implement reasonable technical and organizational safeguards designed to protect your information. However, no internet transmission is guaranteed to be completely secure.

9. Third-Party Links and Services

Our Website may link to third-party services, including Etsy or social media platforms. We are not responsible for the privacy practices of third-party websites.

10. Children's Privacy

Our services are not directed to individuals under age 13. We do not knowingly collect personal information from children.

11. Your Privacy Rights

Depending on your location, you may request:

  • Access to personal data
  • Correction of inaccurate information
  • Deletion of personal information where legally permitted

Requests can be submitted using the contact information below.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

13. Contact Information

Amsterdam Engraving Company LLC
Email: ordersupport@amsterdamengraving.com
Website: https://www.amsterdamengraving.com

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